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IT Outsourcing
Although we are 14 years old, we, the owners, each have more than 23 years of IT operation experience. For us, service quality is paramount. Tevékenységünk nagyobb mértékben fókuszál az MNB és NIS2 standard-ek felé, ugyanakkor tapasztalatainkat más (akár kevésbé pénzügyi területen mozgó) partnerünk felé is alkalmazzuk, belföldön és külföldön egyaránt hiszen a biztonság mindannyiunk érdeke. Célunk az előírások vagy szabályzatok feletti szinten megfelelni.
Founded in 2010, A12 (A12-Mi Komp Ltd.) has over 15 years of experience providing top-tier IT support services. Our team’s expertise goes even further, with each of our shareholders bringing more than 24 years of hands-on experience in IT operations and system maintenance.
Our team consists of highly committed, proactive, and customer-oriented professionals, equipped with the latest remote access and management technology, ensuring fast and efficient support and management of security issues.
We have over 20 years of experience in IT operations. Service quality is our top priority. Our activities increasingly focus on MNB and NIS2 standards, yet we also apply our expertise to other partners—including those outside the financial sector—both domestically and internationally, as security is in everyone’s best interest. Our goal is to exceed regulatory and policy requirements, not just meet them.
Our commitment to service quality, security, and reliability has earned us a diverse client base. We provide comprehensive IT maintenance and operational services to a wide range of customers, from small and mid-sized companies to large organizations with over 80 users. Our clients include licensed financial services companies, fund managers, and various other industries both locally and abroad. We adhere to the highest quality and operational standards, exceeding industry requirements to deliver unparalleled service and client satisfaction.
Data and operational security and discretion are of utmost importance to us - as well as ensuring and supporting the daily workflow and users.
Our partners are aware thata good IT system is one that works without problems, as well as the fact that there are many work processes taking place in the background to keep it that way: e.g. by performing regular, background operational tasks and documenting them, and by mandatory scheduling and execution of preventive tasks.
The “A to Z” execution is nowadays a basic expectation from our clients – accordingly, it is a fundamental principle for us to design, implement, and build every single system that comes into our scope as if we were doing it for ourselves: with heart and soul..
We are committed to cost-effective, yet effective IT operations, which encompass all aspects of IT, from in-depth configuration of servers and networks to the smallest issues that affect the everyday operation of the end user. Of course, we cannot understand everything, as IT is a collective term these days - however, we believe and feel that with sufficient experience and insight, we can find quick and effective solutions to most issues.
Our clients receive full, transparent and understandable information about all IT issues regarding their system, and we communicate any changes or developments in advance by providing quotes and providing sufficient information to facilitate decision-making - to Managers and, ultimately, to Users in terms of operation.
Our partners' management ultimately entrusts us with their data assets and their security, which is a matter of trust: our goal is to provide the owners and management members with an atmosphere where everything is done according to their expectations and no major intervention or change can take place in the system without our knowledge: it always operates in accordance with their technical and economic expectations to the best of our ability, taking into account the appropriate risk ratio. We provide them with adequate, but less excessive, continuous communication regarding the operation of their system.
Our primary goal:
- data security, or
- the systems, the operation of a fast network that is visible to users, reliable and enjoyable for them, based on the partner's expectations of course keeping work efficiency in mind from an IT perspective, in a proactive manner.
Our experience ranges from working with smaller companies to designing and operating large-scale networks.
Thanks to our company’s model and optimized operations, our partners’ IT costs remain low in relation to the resources invested. Our colleagues – while being expected to work independently – receive all the support they need to maintain an excellent internal work environment and to provide the most effective possible customer support.
